We strive to process refill requests in a timely manner. Please request your refill at least 7 days before you run out of the medication. When you call the office, follow the prompts, and be sure to provide all the necessary information so that we can accurately process your request. Once your physician approves the request, we will contact the pharmacy. Our goal is to complete your request within 24 hours. If you have an urgent request, please speak with a staff member directly.